How do I change my password on my H5G email account?

If you forgot your password, and cannot get into your account, click ‘Log In’ on the homepage, and then select “Forgot your Password?” Then enter your email address, and you should shortly receive an email from us with instructions on how to change your password. If you have do not receive our email, you may want to check your Spam folder.

If you would like to change your password for security reasons—but you still remember your password—you can change your password from within the app. Just hover your mouse over the ‘ACCOUNT SETTINGS’ button in the top right-hand corner of the app, and select ‘CHANGE PASSWORD.’

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